Dear
Independent Welding Distributors Cooperative,
I
hope this message finds you well. I am writing to inform you of an exciting
update regarding your account with Direct Wire & Cable.
We
are pleased to introduce O'Brien Byrnes as your dedicated contact for all your
customer service needs. O'Brien has been with Direct Wire & Cable for 2+
years, working directly on our shrink production line as he worked his way
through college. Upon graduation, we quickly identified O'Brien as the perfect
candidate for the customer service role and to help best serve our customers.
Their
primary role will be to ensure IWDC's inquiries, orders, and any other requests
are handled with the utmost care and efficiency.
Should you have any questions, need assistance, or want to
discuss your account in detail, please feel free to reach out to O'Brien Byrnes
directly at obyrnes@directwire.com or at (717) 283-1931. They are looking forward to working closely
with you to provide exceptional service and support.
Thank
you for your continued partnership with Direct Wire & Cable. We are
confident that O'Brien will be an excellent resource for you and your team.
Warm
regards,
Collin
Casey
Director of Customer
Experience Direct Wire & Cable